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Billing and plans

How workspaces, projects, and shared limits work — one plan and one bill per workspace.

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Workspaces and projects

Email Bump organizes your account into workspaces and projects. A workspace is the billing container: it has its own plan and its own bill, and it holds one or more projects. A project keeps its campaigns, contacts, and domains separate, while sharing its workspace's billing.

Workspace

Owns the plan and the bill. Everything inside it draws from one subscription.

Project

A separate space for campaigns and contacts that shares the workspace's plan.

One workspace, one bill

Group projects into a workspace when they should share a plan. When a project needs its own separate bill, create a new workspace for it.

What's shared across projects

Your plan's limits and features are pooled across every project in the workspace — not counted per project:

  • Contacts — the total contacts across all projects count toward your plan's contact limit.
  • Monthly email allowance — campaign, automation, and transactional sends from every project draw from the same monthly allowance.
  • Features — custom domains, automations, webhooks, API access, advanced segments, and dedicated IP unlock for the whole workspace.

The usage shown on the Billing page reflects this pooled total, so it matches the limits that are actually enforced.

What's set per project

  • Team seats — each project has its own members and invitations, up to the plan's seat count.
  • Shared-domain sending limit — a project sending from the shared Email Bump domain has a daily cap. Verify a custom domain to remove it.

Plans and pricing

Every feature is included on every paid plan. Plans are priced by the number of contacts, with unlimited team members, projects, and sending domains. Sending is governed by a fair-use policy rather than a hard per-email charge.

Compare plans and pricing

Manage your subscription

Open Billing in the dashboard to see your plan, usage, and features. The workspace owner can upgrade or downgrade at any time — changes are prorated — and manage payment methods and invoices through the billing portal.

Need a separate bill?

Create a new workspace. Each workspace carries its own plan, payment method, and invoices, with its own pooled limits.